Shipping Policy:
The orders for the user are shipped through registered domestic courier companies and/or speed
post only. Order are shipped within 3 to 5 days from the date of the order and/or payment or as per
the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to
courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by
the courier company / postal authority. Delivery of all orders will be made to the address provided by
the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as
specified at the time of registration. If there are any shipping cost(s) levied by the seller or the
Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services
you may contact our helpdesk on thesarochem@gmail.com

Refund Policy:
This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through the Platform. However, cancellation request may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an even, you may choose to reject the product at the doorstep. We do not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that quality of the product delivered is not good.In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.In case of any refunds approved, it will take 5-7 days for the refund to he credited to you.

Return Policy:
We have a return policy of 10 days which means returns requested after 10 days of the delivery will not be entertained.